Get in touch
We're a small team, and we read every message. Pick the address that best matches what you need.
General inquiries
Customer support
Billing & refunds
Security disclosures
Need a custom plan?
If your project needs more brokers, devices, schedules, or features than our Pro tier offers, we'd love to hear about it. Tell us what you need →
Before you email
- Forgot your password? Use the "Forgot password" link on the login page for instant reset.
- Already a user? You can also reach support from inside the app via Settings → Help, which includes your account details automatically.
- Looking for the refund policy? See our Refund & Cancellation Policy.
Response time
We aim to reply to all messages within 1–2 business days. Security disclosures are prioritized.
IoT Parrot is operated by Lurawood Labs LLC.