IoT Account & billing
IoT Parrot is free to start, with three paid tiers that raise your limits and unlock scheduling, alerts, NFC, cross-device dashboards, and data streams. Here's how the tiers compare, how billing works, and how to manage your account.
Tiers & what's included
There are four tiers. Free covers a lot of ground for a first project; each paid tier lifts your resource limits and switches on more features.
- Free — $0. Connect one broker, add a few devices, and build dashboards. No payment info required.
- Hobby — $2.99/mo. Adds scheduling (with advanced cron), the map address readout, and dashboard sharing, plus higher broker/device/dashboard limits.
- Maker — $5.99/mo. Adds alerts, the embedded map, NFC automations, and cross-device (multi-mode) dashboards.
- Pro — $9.99/mo. Adds data streams — server-side history storage and the History chart widget for visualizing it over time.
The pricing page lays out every plan side by side. This page focuses on how billing and your account work once you've chosen one.
Tier comparison
Every limit below is enforced per account. Where a feature is off for a tier, it's shown as —.
| Limit | Free | Hobby | Maker | Pro |
|---|---|---|---|---|
| Price / month | $0 | $2.99 | $5.99 | $9.99 |
| Brokers | 1 | 3 | 10 | 25 |
| Devices | 3 | 10 | 50 | 100 |
| Managed devices (IoT Parrot broker) | 1 | 3 | 5 | 10 |
| Dashboards | 3 | 10 | 75 | 150 |
| Schedules / executions per day | — | 5 / 12 | 25 / 48 | 100 / 288 |
| NFC automations / actions each | — | — | 25 / 5 | 100 / 15 |
| Alert rules / fires per day / history | — | — | 5 / 100 / 100 | 25 / 1000 / 500 |
| Data streams / min interval / retention | — | — | — | 20 / 10s / 30 days |
Feature unlocks at a glance:
- Hobby+ scheduling & advanced cron, the map address readout, and dashboard sharing.
- Maker+ alerts, the embedded map, NFC automations, and cross-device (multi-mode) dashboards.
- Pro data streams and History charts (server-side data storage & visualization).
Subscribing & managing
Where you subscribe depends on the platform you are using:
- Web — at app.iotparrot.com, through Stripe. You subscribe via Stripe Checkout and manage or cancel through the Stripe billing portal.
- iOS — in the app, through the App Store as an auto-renewable In-App Purchase billed to your Apple Account. Manage or cancel it in your Apple Account settings (Settings → your name → Subscriptions); Settings → Subscription in the app takes you there.
- Android — in the app, through Google Play as an auto-renewing subscription billed to your Google account. Manage or cancel it in the Play Store (Profile → Payments & subscriptions → Subscriptions); Settings → Subscription in the app takes you there. Upgrades take effect immediately at a prorated price; downgrades take effect at your next renewal.
Your card details never touch IoT Parrot — Stripe, Apple, or Google handles payment data directly.
Prices vary by country and currency. The price that applies to you is the one shown at checkout, or on the subscription screen in the app, before you confirm.
Your tier is the same account-wide, whichever store sold it — subscribe on iOS or Android and your web session upgrades too. The apps will not sell you a second subscription through a different store: if you already pay through Stripe, Apple, or Google, the other platforms tell you where your plan is managed instead of offering a purchase. Cancel the existing subscription first (and let it run out) if you would rather be billed by a different store.
Upgrades & downgrades
You can move between tiers whenever you like:
- Upgrades apply immediately and are pro-rated for the rest of your billing period — your new, higher limits are available right away.
- Downgrades take effect at the end of the current billing period, so you keep what you paid for until then.
- On iOS, Apple handles the proration: an upgrade starts at once and Apple credits the unused part of the old plan, while a downgrade starts at your next renewal.
- On Android, Google Play handles it the same way: an upgrade starts at once and you are charged the prorated difference, while a downgrade starts at your next renewal.
If a downgrade puts you over the new tier's limits, the extra resources aren't erased — they become read-only. The most-recently-edited items stay active up to the new cap; the rest are soft-locked until you upgrade again, at which point they come straight back.
Refunds & cancellation
- 14-day money-back guarantee on your first paid subscription bought on the web.
- You can cancel anytime. Your plan stays active until the end of the period you've already paid for, then drops to Free — with your data preserved and soft-locked as described above.
- App Store purchases are refunded by Apple, not by us — request one at reportaproblem.apple.com.
- Google Play purchases are refunded through Google Play — request one from your Google Play order history.
See the refunds policy for the full terms.
Account settings
From your account you can:
- Choose your default dashboard (the one that opens first).
- Contact support and open a support ticket.
- Inquire about custom / enterprise plans if the standard tiers don't fit.
- Log out of your session.
Delete account is available on every platform. It cascade-deletes your brokers, devices, dashboards, schedules, alerts, and shares, and cancels your subscription. This cannot be undone — there is no recovery of a deleted account or its data. Support tickets you submitted are kept so open requests aren't lost, and age out after 12 months; see the Privacy Policy.
Sign-in methods
You can create and access your account with any of:
- Email + password.
- Continue with Google.
- Continue with Apple.
Forgot your password? Reset it from the web app — the password-reset flow is on the sign-in screen at app.iotparrot.com.